Profile PictureGordon Duncan

Gordon Duncan is an award-winning educator, salesman, teacher, manager, writer, and pastor. He has taught in the public-school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture.

He is a graduate of East Carolina University and Reformed Theological Seminary, Charlotte.

He has been in the eye industry since 1999 and an elder in the Presbyterian Church of America (PCA) since 2000.  He planted Sovereign King Church in Garner, NC in 2005, and planted Evident Grace Church in Fredericksburg, VA in 2013. Learn more at them at

You can find out more about his resources for the eye industry at and  His thoughts on church and culture can be found at His spiritual writings can be found at

He has been happily married to Amy for over 20 years and is the proud father of 3 wonderful girls.


Front Desk Academy - Two 1 Hour Sessions Per Month

Gordon Duncan
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Finally, the Front Desk Academy is here to solve your Front Desk woes.  Whether you are a medical practice, lawyer's office, or pretty much any other business with a desk to your customers, ProSight Success is here to help.

We have trained nearly 1,000 staff in the last 20 years, and now our expertise is here to help you.  Here is how it works.

First, at no cost to you, we call to assess your front desk needs and concerns. 

Second, we schedule our twice monthly skype/zoom/FaceTime meetings with your staff.

Then, we call in twice a month to empower your front desk to be the best in your industry and area.  

We cover greetings, physical and vocal posturing, how to handle irate customers, and any other specific issues that you might have.  

We can even take one of our sessions to work with an individual employee or a new hire. We are glad to customize to your needs.

We offer 4 different payment plans for these twice monthly training sessions, and you earn a great discount the further out you commit.  

And don't worry, you can cancel at anytime with no penalty.

Don't hesitate, and if you act today, we will email you a digital copy of our international bestseller, "Resourcing Human Resources".

We can't wait to help. 

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$400 a month

Front Desk Academy - Two 1 Hour Sessions Per Month

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